Tech Headaches? Get the Right IT Answers.

We acknowledge the frustration of downtime, slow WiFi and buggy systems. Explore our Quick Fix services.

Quick Fixes for Your Tech Headaches

Nothing stops a productive day faster than a printer that would not connect or a laptop that refuses to boot. Our IT Support is designed for the Singaporean "hustle" -- we get you back online fast. Whether it is a remote fix or an onsite visit, consider us your personal IT department on standby.

Desktop & Laptop Troubleshooting
Software Installation & Updates
Virus & Malware Removal
Email & Cloud Access Support

"Once the fires are out, it is time to light the way forward."

Fixing a glitch is just the beginning. Real business momentum happens when your technology is not just working but actually driving your brand. From a solid WiFi foundation to a website that works as hard as you do, we turn your IT from a cost centre into a growth engine.

Your North Star for Business Growth

Now that the fires are out, let us handle your full digital infrastructure -- from professional looking website to reliable IT execution and deployment -- so you can focus on the "hustle".

Core Infrastructure

IT Maintenance
IT Consultancy
IT Execution & Deployment
IT Hardware

Digital Identity & Market Presence

Domain & Hosting
Website Design
Graphic Design

"A great setup deserves even better guardianship."

Building your digital presence is a milestone, keeping it peak-performance is a strategy. You should not have to worry about server updates, security patches or hardware rollouts as you scale. This is where we step in as your "missing" IT department -- providing the constant clarity and execution your business needs to stay at the top.

One Partner. Total IT Clarity

We are your "missing" IT department. You never have to worry about tech again because we are already handling it. Introducing our transparent price plans for IT Support for total peace of mind. No hidden cost. No "shock" invoices. Just clear IT answers tailored to your business needs and scale.

Essential Clarity

10-Credit Plan

$660

  • Plan comes with 10 CREDITS in total
  • Valid for 12 months from activation or until depleted
  • REMOTE Support: 1 credit/hour (minimum charge 0.5 credit)
  • ONSITE Support: 2 credits/hour (minimum charge 1 credit)
  • Dedicated UNLIMITED WhatsApp chat for queries and consultancy
  • Terms and conditions apply*

Business Clarity

20-Credit Plan

$964

  • Plan comes with 20 CREDITS in total
  • Valid for 12 months from activation or until depleted
  • REMOTE Support: 1 credit/hour (minimum charge 0.5 credit)
  • ONSITE Support: 2 credits/hour (minimum charge 1 credit)
  • Dedicated UNLIMITED WhatsApp chat for queries and consultancy
  • Terms and conditions apply*

Ultimate Clarity

40-Credit Plan

$1,728

  • Plan comes with 40 CREDITS in total
  • Valid for 12 months from activation or until depleted
  • REMOTE Support: 1 credit/hour (minimum charge 0.5 credit)
  • ONSITE Support: 2 credits/hour (minimum charge 1 credit)
  • Dedicated UNLIMITED WhatsApp chat for queries and consultancy
  • Terms and conditions apply*

* The following terms and conditions apply:

    • Covers troubleshooting for hardware, software, network and user account issues.
    • Excludes major projects, procurement and data recovery.
    • Service hours: Mondays to Fridays - 8:30am to 5:30pm
    • Aim to respond withint four (4) business hours.
    • Onsite visits to locations in Woodlands, Tuas, Changi and Lim Chu Kang areas will incur additional 1 credit per visit.
    • After service hours, weekends, public holidays support is available by prior arrangement with a surcharge of 2 credits per hour.

"You are in good company on this journey."

We have guided solo-entrepreneursthrough their first launch and helped established SMEs navigate complex digital transformations. In a city that never stops, IT Answers ensures your technology never sleeps. See how we have helped other local businesses find their "North" and stay there.

Our Success Stories

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I have been with IT Answers for almost 10 years! The benefit of having the 20 credits package is like having an IT guy in our office. Desmond can help us to settle any sudden IT problem remotely and rapidly. It is very suitable for small company like us who needs help in IT constantly but cannot afford to have a full time IT guy.

Another aspect of having IT Answers as our remote IT department is that Desmond is truly knowledgeable in almost any issue we faced in a daily work environment. We have an in-house file server in our office, just like having cloud space but saving on monthly payment. Desmond also helped us to keep track on licence stuff and renew on our behalf, so we can focus on our own business instead of worrying for IT stuff which we are not good at.

Desmond is reliable vendor having the heart of helping business owners to save cost, while efficiently extend his help whenever needed.

I would like to thank IT Answers and Desmond for excellent services and friendshp through the years!

Shirley Mok

Allure Skincare and Annabelle Skin
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Desmond was greatly recommended by my friend. Desmond was quick to response and he was very honest with the package that he offers. The reason our company took up Desmond's was, it was much cheaper than having an IT guy. Demond's services are hassle free and professional. Desmond recommended 20 credits when we wanted to purchase 40 credits, however after understanding our needs he then realised 40 credits is more suitable for our company. From then, if there's any IT issue we know that Desmond is just one call away. I will definitely recommend Desmond to anyone that needs reasonably priced IT solution.

Augustine Teo

Tian Tian Group
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As we do not have an inhouse IT people, it became important that we have a reliable external IT vendor that could provide us with necessary IT support. We decided to take up the 20 credits package from Desmond because of the following reasons:

1. 20 credits package is an affordable starting point for us to try out Desmond's service

2. Cost efficient as we do not have to hire a full time IT specialist

3. Desmond is responsive & knowledgeable, hence reliable

Eric Sng

Skylink Auto

Ready to Partner With Us?

We are your "missing" IT department. You never have to worry about tech again because we are already handling it. Ready to partner with us? Explore our pricing plans specially tailored for our valued partners.

IT Answers

Service Hours

Mondays to Fridays : 8:30am to 5:30pm

Our Affiliations

Our Affiliations - Proud Member of BNI